Shipping

  

 

Scottish Borders Rates May differ

Delivery: 

Delivery times are between 8am - 6pm, within 2-5 working days (with current COVID-19 its may take longer due to couriers shortages) of your order being placed.

  

INTERNATIONAL DELIVERY - EUROPE ONLY 

ZONE 1 - (France, Germany, Ireland)

Shipping from £19.99 

All duties or import fees to be paid by customers at arrival ports.

No Frozen Items can be purchased

Max weight of order can not exceed 10kg

DUE TO COVID-19 THIS SERVICE HAD TO BE SUSPENDED

CLICK & COLLECT - FREE - Order by 1pm

Available to collect in-store from 4pm the next working day - Exclusions apply

Price: 
Free

Delivery: 
Order by 1pm for collection in your selected store from 4pm the next working day (Mon - Fri).

How to use Click & Collect 
1. Place your order online. As part of the checkout process you will be offered the choice of home delivery or Click & Collect (if available for the product(s) you have selected). Simply enter your postcode or town to find your nearest participating store, select and proceed to payment. 
2. Once confirmed, we will send you an email and SMS text when your order is ready to collect. Each store states its estimated delivery time and opening hours. 
3. What will I need to collect my order? Simply bring along any email or text message you’ve received relating to your order. You can show it on your phone or bring along a print out. You’ll also be asked security questions about your order and address and be asked to sign for your order. Your order will be held in store for seven days.

 

FAQ's

What if my postcode isn't recognised? 
If your postcode isn’t recognised then you can simply override this by entering it manually.

How can I save my delivery address? 
To save your delivery address for your next order you will need to create an account at the end of checkout by entering a password.

Why do you ask for a mobile number? 
This is so we can text you to let you know what time to expect your parcel

What's an address nick name? 
This is so you can save an address to save you having to re-enter details each time you order. Enter a nickname that is easily recognisable for next time

Someone collecting on your behalf 
If you would like someone else to collect your order on your behalf, they need to bring the confirmation email (either printed or on their phone) along with the photo ID in the name of the person that has placed the order.